Terms of Service

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Salon Policies

Cancellations, No Shows and Other Policies

Your appointment time is reserved exclusively for you. We require a 48-hour cancellation notice for any appointment you are unable to keep. Cancellations made with less than 48 hours notice will be subject to a charge equal to 50% of the scheduled service(s).

Missed appointments without notice (no shows) will incur fees equal to 50% of the scheduled service(s). These fees must be paid before any future services can be booked.

As a courtesy, we provide confirmation calls 48 to 72 hours before your appointment. However, it remains your responsibility to remember your appointment time to avoid late arrivals, missed appointments, and cancellation fees.

If you are not completely satisfied with your service, we are happy to offer a correction at no charge within seven (7) days of your original appointment. Retail product exchanges are accepted within fourteen (14) days of purchase.

Child Supervision

For the safety of your children and the comfort of our guests, children are only permitted in the salon when they are receiving a service. Children must be supervised at all times while inside the salon and in the surrounding areas.

Appointment Times

Please arrive 10 minutes prior to your scheduled appointment to allow for a full service experience. We recommend booking your next appointment before leaving the salon to secure your preferred time with your stylist.

Website Terms of Use

General Use

Use of our website requires compliance with all applicable laws and our terms of service. By accessing studioonefresno.com, you agree to use the site in accordance with these terms.

Accessibility and ADA Compliance

Our website strives to meet accessibility standards. We use an accessibility plugin to improve site usability for all visitors. If you encounter any accessibility issues, please contact us so we can address them promptly.

Copyright

All content on this website, including text, graphics, logos, and images, is the property of Studio One Hair Design. Reproduction, distribution, or use of this content without express written permission is prohibited.

Product and Service Information

Prices, product availability, and service offerings are subject to change without notice. We do our best to keep information current but cannot guarantee that all details displayed on the website will always reflect the most recent updates.

Liability

Studio One Hair Design is not liable for any damages resulting from the use of this website, including technical issues, interruptions, or inaccuracies in the content displayed.

Contact Us

Questions about these policies? Reach out to us directly:

Studio One Hair Design
2950 E Nees Ave., #103
Fresno, CA 93720
Email: cat@catbarcohair.com
Phone: (559) 795-9724

For how we collect, use, and protect your personal information, see our Privacy Policy.